PRICE MATCH GUARANTEE

If you believe that one of our competitors has a better price than QDKENEL on any product, these are the steps to take:

1. Provide a competitor’s written quote with shipping included to your sales person.

2. Confirm the products are the same. The products may look similar and could be of different quality.

3. Verify that the quotes includes shipping. This is very important. Oftentimes, quotes are provided for the price of the product itself. Our quotes have no hidden shipping charges. When you add the product cost and the shipping costs, are they still less?

If the answer is yes, contact one of our customer service representatives. They will ask you to email the quote to them.

Once we have verified the product is a comparable new product and their quote is lower (even with shipping costs included) we may provide you with an updated price quote that meets or exceed the competitors price.

Kenel’ commitment to our customers is based on the Golden Rule. We work hard every day to insure all our customers are satisfied with every order.

For product information, or to request a quote or a sample please contact our friendly and professional customer service team (cathy＠kenelmats.com) ,we are eager to serve you.